This course takes a proactive approach to training your employees and supervisors to avoid the high costs of increased absences, errors, near-miss incidents and accidents caused by impaired employees. It can be used to satisfy the supervisor training and employee education components of a comprehensive drug- and alcohol-free workplace program.
Supervisor training covers:
The importance of understanding and consistently enforcing your company's substance abuse policy o The elements of a comprehensive substance abuse policy
Reasonable suspicion and recognizing observable behaviors that may mean an employee is impaired by alcohol and/or drugs
Scenarios that illustrate procedures for confronting an employee who may be impaired
Common alcohol and drug testing procedures o The signs, symptoms and effects of substance abuseThe importance of understanding and consistently enforcing your company's substance abuse policy o The elements of a comprehensive substance abuse policy
Reasonable suspicion and recognizing observable behaviors that may mean an employee is impaired by alcohol and/or drugs
Scenarios that illustrate procedures for confronting an employee who may be impaired
Common alcohol and drug testing procedures o The signs, symptoms and effects of substance abuse
Employee training covers:
The elements of a comprehensive substance abuse policy
The importance of understanding the company's substance abuse policy.
Scenarios that illustrate how an employee's knowledge of the company's substance abuse policy can help them avoid awkward situations and protect their workplace from the dangers of substance abuse
The signs, symptoms and effects of substance abuse
Workplace Bulling and Violence
Supervisor training covers:
Definition of workplace bullying o Consequences for the victim, offender, witnesses and organization
How to recognize and respond to potential situations
How to address a bully or potentially violent employee through de-escalation
Actions supervisors can take if they hear about or witness a potential bullying situation
Actions supervisors can take when an employee reports that he or she is the victim of bullying or violence.
Workplace violence indicators o How to prepare for violent incidents
How to handle an employee who may be a victim of domestic violence and prevent the domestic violence from infiltrating the workplace
Employee training covers:
Definition of workplace bullying
Impacts on employees and the company
How employees can help prevent bullying and violence
What employees should do if they are victims of bullying or violence, including actions that occur outside the workplace
What employees should do if they witness a possible situation
What employees should do if they suspect domestic violence may infiltrate the workplace or if they become aware of other potential security concerns
Sexual Harassment
Supervisor training covers:
Definition of sexual harassment and the laws surrounding it
Consequences of sexual harassment for the victim, perpetrator and company
Benefits of a strong sexual harassment policy and training program
The supervisor's role in enforcing company policy
Recognizing and respond to potential harassment situations
Responding when an employee reports that they are the victim of sexual harassment
Handling anonymous complaints and complaints with insufficient information
Recognizing retaliation and what to do about it
Employee training covers:
Definition of sexual harassment and the laws surrounding it
Consequences of sexual harassment for the victim, perpetrator and company
How employees can help prevent sexual harassment and maintain a professional, productive workplace
What employees should do if they are the victims of sexual harassment
What should be done if a sexual harassment situation is witnessed
ADA for Supervisors
Helps supervisors and managers gain a general awareness of the Americans with Disabilities Act and why it is important to understand how the law works.
Course Content:
Outlines what supervisors must do when dealing with ADA issues in order to assist employees who request accommodations and help the company stay in compliance
Covers a wide variety of ADA topics, including:
What is the Americans with Disabilities Act?
To which employers does the ADA apply?
Which employer actions are covered under the ADA?
How does the ADA define an individual with a disability?
What are "mitigating measures"?
What is "reasonable accommodation"?
Takes a proactive training approach to help supervisors respond appropriately to employees' ADA issues
Ready-to-use training program includes several components
Main program is closed-captioned for the hearing impaired
New Employee Orientation
Course Content:
Give new hires a complete overview of 10 essential topics:
Teamwork o Customer Service
Diversity o Preventing Sexual Harassment
Drug-Free Workplace
Preparing for an Emergency o Personal Safety and Security
Preventing Workplace Violence
Personal Wellness
Dealing with Change
Ready-to-use training program includes several components